Products & R&D

 

Q: What raw materials does ZHENYIBIO offer?

A: Functional cosmetic ingredients for whitening, anti-aging, anti-wrinkle, and anti-allergic effects. Core products: glutathione, hyaluronic acid, polyglutamic acid, asiaticoside, peptides, liposomes. Suitable for serums, masks, ampoules, sprays, and post-aesthetic skincare.

Q: Do you support formula customization?

A: Yes. Our 1,500 m² R&D center and expert team provide formulation guidance, including peptide/liposome combinations.

Q: What peptides are available and are they stable?

A: Small-molecule peptides (hexapeptides, oligopeptides, peptide complexes). Stability ensured via sustained-release coatings and cold-chain storage.

 

Samples & Testing

 

Q: Can we request samples?

A: Free samples available, 5–20g depending on product. TDS, COA, MSDS provided for testing.

Q: Do you support efficacy or compatibility testing?

A: Yes. We provide basic efficacy data, stability references, and small-scale formulation support.

 

Delivery & Logistics

 

Q: Lead time?

A: In-stock: 1–3 days. Custom: 5–15 days.

Q: International shipping?

A: Yes. Air, sea, express delivery available with customs and compliance support.

Q: Is packaging customizable?

A: Yes. Powder, liquid, freeze-dried, microcapsule options. Light-proof, moisture-proof, sealed containers; custom labeling available.

 

Certification & Quality

 

Q: Are products certified?
A: Yes. ISO9000, ISO22000, KOSHER, HALAL. Compliant with EU, North America, Southeast Asia, Middle East regulations.

 

Q: How is batch consistency ensured?
A: GMP-managed 10,000 m² factory. Full-process quality control, batch sampling, COA for each batch.

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After-Sales & Support

 

Q: Technical support available?

A: Yes. Guidance on raw material use, formulation, compatibility via phone, email, video.

Q: Can products be returned?

A: Yes, for quality issues. Provide photos/test reports; logistics costs covered.

 

Channel & Partnership

 

Q: Suitable for distribution or OEM/ODM?
A: Yes. Support global distributors, agencies, and OEM/ODM clients. Provide market info, samples, promotion support.

 

Q: MOQ?
A: No MOQ for samples. Standard: 1 kg (100 g for active peptides). Flexible orders supported.

 

Q: Ideal customers?
A: Brands, OEM/ODM factories, distributors, high-end product developers.

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Partnership Process & Data Package

 

Q: How to start?

A: Submit requirements via website, email, or social media. For samples: company info + project brief. Orders: purchase order, shipping address, invoice header.

Q: Data package contents?

A: TDS, COA, MSDS, usage guidance, technical white papers, market application plans.